Lockly Smart Lock Manual: A Comprehensive Guide
Lockly offers diverse smart lock models, including Secure Pro, Visage, and Vision, alongside integrated smart safes – explore detailed installation and operational guides.
Lockly smart locks represent a significant advancement in home security, offering keyless entry solutions with features like fingerprint recognition, keypads, and smartphone control. These locks aim to provide enhanced convenience and peace of mind compared to traditional mechanical locks.
This comprehensive guide details the installation, configuration, and operation of various Lockly models, including the Secure Pro, Visage, and Vision. It also covers integration with Lockly Smart Safes, offering synchronized access. Understanding the features and troubleshooting steps outlined here will ensure a secure and seamless experience.
Understanding Lockly Smart Lock Models
Lockly’s product line caters to diverse security needs and aesthetic preferences. The Lockly Secure Pro (BE365) is a robust option, while the Visage boasts a sleek design with fingerprint scanning. The Vision model uniquely integrates a video doorbell with smart lock functionality.
Each model offers varying features, from keypad entry and smartphone app control to synchronized opening with Lockly Smart Safes. Choosing the right model depends on your specific requirements, considering factors like desired features, door compatibility, and budget. Detailed specifications are available in each model’s manual.
Lockly Secure Pro (BE365)
The Lockly Secure Pro (BE365) is a highly-rated smart lock known for its robust security features and versatile access methods. It offers keypad entry, fingerprint recognition, and smartphone control via the Lockly app. This model prioritizes physical key security, featuring a patented PIN Genie® technology to prevent shoulder surfing.
Installation is straightforward, and the manual provides detailed step-by-step instructions. Users appreciate its durable construction and reliable performance. The Secure Pro is compatible with standard doors and offers customizable access codes for family and guests, enhancing convenience and control.
Lockly Visage
The Lockly Visage stands out with its integrated HD video camera, offering visual verification of visitors before granting access. This smart lock combines the security of fingerprint and keypad entry with live video streaming and two-way talk through the Lockly app. The Zeno Series PGK728WRHK is a notable variation.
The manual guides users through setup, including camera angle adjustment and motion detection settings. Visage provides a unique visual layer of security, allowing remote monitoring and recording. It’s a premium option for those prioritizing visual confirmation alongside traditional access methods.
Lockly Vision
The Lockly Vision is a uniquely equipped smart lock featuring a built-in HD video camera, offering a clear view of who’s at your door. It provides live streaming, two-way talk, and motion detection capabilities, all controllable via the Lockly smartphone app. Our team rigorously tests and reviews such technology.
The manual details the Vision’s advanced features, including customizable motion zones and recording options. It emphasizes the importance of proper camera placement for optimal performance. This model prioritizes visual security, offering a comprehensive solution for monitoring and controlling access to your home.
Preparing for Installation
Before beginning, carefully review the Lockly smart lock manual to understand the process; Gather the necessary tools – typically a screwdriver and potentially a drill, depending on your door type. Crucially, verify your door’s compatibility; the manual outlines specific requirements for thickness and borehole dimensions.
Proper preparation minimizes installation issues. Ensure you have a stable internet connection for initial setup and firmware updates. Familiarize yourself with the components included in the box and refer to diagrams within the PDF guide for visual assistance throughout the process.
Tools Required for Installation
Successful Lockly smart lock installation generally requires a standard Phillips head screwdriver. Depending on your door’s existing hardware and the specific model, a drill with appropriate drill bits may be necessary for modifying or creating new mounting holes. A measuring tape is vital for confirming door dimensions against the manual’s specifications.
Additionally, a pencil for marking locations and potentially a rubber mallet for gently seating components can prove useful. Reviewing the PDF manual beforehand will clarify any specialized tools needed for your particular Lockly model, ensuring a smooth installation process.
Checking Door Compatibility
Before beginning Lockly smart lock installation, verifying door compatibility is crucial. Confirm your door thickness falls within the specified range detailed in the manual – typically between 1 3/8 inches and 2 1/4 inches. Ensure the backset (distance from the door edge to the center of the bore hole) matches either 2 3/8 or 2 3/4 inches.
Inspect the door for existing holes; modifications might be needed. The Lockly manual provides guidance on adapting to various door types. Failure to confirm compatibility could lead to installation issues.
Lockly Smart Lock Installation Process
The Lockly smart lock installation involves several key steps, beginning with the lock body attachment. Carefully follow the manual’s diagrams for proper alignment and secure mounting. Next, install the exterior and interior assemblies, connecting the cable between them. Ensure all components click firmly into place.
Refer to the provided PDF manual for detailed visuals and troubleshooting tips. Proper installation is vital for optimal functionality and security. A synchronized opening with a Lockly Smart Safe is possible during installation.
Installing the Lock Body
Begin by removing your existing deadbolt and latch. The Lockly lock body replaces these components; ensure a snug fit within the door’s bore hole. Refer to the installation guide’s diagrams for correct orientation. Secure the lock body with the provided screws, tightening them firmly but avoiding over-tightening;
Consult the manual for specific instructions related to your door type. Proper lock body installation is crucial for the smart lock’s functionality and security. Diagrams within the PDF offer visual assistance.
Installing the Exterior and Interior Assemblies
After securing the lock body, attach the exterior assembly, carefully connecting the cable to the interior side. Align the exterior keypad and fingerprint scanner correctly. Then, install the interior assembly, ensuring all wires are securely connected to the circuit board.
Refer to the Lockly manual’s detailed diagrams for proper alignment and connection points. Secure both assemblies with the provided screws. A properly installed exterior and interior assembly is vital for the smart lock’s operation.
Configuring Your Lockly Smart Lock
Initial setup involves downloading the Lockly app and pairing it with your smart lock via Bluetooth. Follow the in-app instructions carefully to establish a secure connection. Once paired, you can begin adding user codes – creating unique entry codes for family, friends, or guests.
The app allows for customized access schedules and code management. Explore advanced settings for features like auto-locking and activity monitoring. Refer to the Lockly manual for detailed configuration options.
Initial Setup and Pairing
Begin by downloading the Lockly smartphone app, available for iOS and Android. Ensure Bluetooth is enabled on your device. Open the app and create an account, then follow the guided instructions to add your new smart lock. The app will prompt you to initiate pairing mode on the lock itself – typically by pressing a button.
Maintain close proximity during pairing. The app will search for and connect to your Lockly device. Successful pairing establishes a secure link for remote control and configuration.
Adding User Codes
Within the Lockly app, navigate to the “Users” or “Guest Codes” section. Select “Add User” and choose a code type – permanent, scheduled, or one-time use. Input a unique PIN code (typically 4-8 digits) for each user. You can assign names or labels for easy identification.
Customize access schedules if desired, specifying days and times when the code is active. Regularly review and update user codes for enhanced security. The app provides a convenient interface for managing all authorized access.
Lockly Smart Lock Features & Operation
Lockly smart locks boast versatile access methods: a secure keypad, advanced fingerprint recognition, and convenient smartphone app control. The keypad allows keyless entry using personalized codes. Fingerprint scanning provides rapid and secure access for registered users.
The smartphone app enables remote locking/unlocking, user management, and activity monitoring. Explore features like auto-lock, and tamper alerts for enhanced security. Understanding these functionalities maximizes your Lockly experience.
Keypad Functionality
The Lockly keypad offers a secure and convenient keyless entry solution. Users can create unique entry codes for family, guests, or service providers. Codes can be customized with varying lengths and types, enhancing security. The keypad features a PIN scramble function, obscuring entered digits to prevent shoulder surfing.
Temporary or scheduled codes can be easily generated and managed through the Lockly app. This feature provides controlled access without distributing physical keys, improving overall home security and convenience.
Fingerprint Recognition
Lockly smart locks utilize advanced biometric fingerprint recognition technology for secure and rapid access. The fingerprint scanner quickly identifies authorized users, eliminating the need for keys or codes. Multiple fingerprints can be stored, accommodating various household members and trusted individuals.
The scanner boasts a high acceptance rate and low false rejection rate, ensuring reliable operation. It’s designed to resist spoofing attempts, bolstering security. Fingerprint data is securely encrypted and stored locally on the device, protecting user privacy.
Smartphone App Control
The Lockly smartphone app provides comprehensive control over your smart lock. Users can remotely lock and unlock doors, grant or revoke access codes, and monitor activity logs from anywhere with an internet connection. The app facilitates easy user management, adding or deleting individuals as needed.
Real-time notifications alert you to lock activity, enhancing security awareness. Through the app, you can also customize lock settings, update firmware, and access support resources. It offers a convenient and intuitive interface for managing your home’s security.
Lockly Smart Safe Integration
Lockly Smart Safes seamlessly integrate with compatible Lockly Smart Locks, offering synchronized opening functionality. This unique feature allows authorized users to unlock both the safe and the door with a single credential – a code, fingerprint, or smartphone app command.
Enhanced security features include tamper detection and activity logging, providing peace of mind. The integrated system streamlines access control and simplifies security management for valuables. This synchronized access offers a convenient and secure solution for protecting important possessions.
Synchronized Opening with Smart Lock
A standout feature of the Lockly Smart Safe is its ability to synchronize opening with your existing Lockly Smart Lock. This means you can configure the safe to unlock automatically when the door is unlocked by an authorized user, streamlining access.
This integration eliminates the need for separate keys or codes, enhancing convenience and security. The system utilizes the Lockly app for setup and management, ensuring a seamless and secure experience. It’s a powerful feature for those seeking integrated home security.
Smart Safe Security Features
The Lockly Smart Safe boasts robust security features, including a fingerprint scanner and keypad access, offering multiple layers of protection for your valuables. Constructed with durable materials, it resists forced entry attempts, providing peace of mind.
Beyond physical security, the safe integrates with the Lockly ecosystem, allowing remote monitoring and activity logging via the smartphone app. Tamper alerts notify you of any unauthorized access attempts, ensuring immediate awareness and response capabilities.
Troubleshooting Common Issues
Encountering issues with your Lockly Smart Lock? Common problems include the lock becoming unresponsive or fingerprint scanner malfunctions. First, ensure batteries are adequately charged and properly installed. For unresponsive locks, attempt a manual reset following the manual’s instructions.
If the fingerprint scanner fails, clean the sensor and re-register your fingerprints. Consult the online FAQs or contact Lockly support at (669) 500-8835 or help@Lockly.com for further assistance and detailed troubleshooting steps.
Lockly Lock Not Responding
If your Lockly Smart Lock isn’t responding, begin by verifying the battery levels – low batteries are a frequent cause. Ensure the batteries are correctly installed with proper polarity. Attempt a manual reset of the lock, referencing the detailed steps within your Lockly model’s manual.
Check for any obstructions preventing key operation. If the issue persists, consult the online troubleshooting resources or contact Lockly support at (669) 500-8835 or help@Lockly.com for expert guidance.
Fingerprint Scanner Malfunctions
If the fingerprint scanner on your Lockly Smart Lock isn’t functioning correctly, ensure your finger is clean and dry. Re-register your fingerprint, carefully following the manual’s instructions for optimal capture. Verify there’s no debris or obstruction on the scanner surface.
If problems continue, attempt a lock reset. Consult the Lockly support team at (669) 500-8835 or help@Lockly.com, referencing your specific model (BE365, Visage, Vision) for tailored troubleshooting assistance.
Re-Keying Your Lockly Smart Lock
Lockly Smart Locks offer re-keying options for enhanced security and convenience. Access detailed instructions within the comprehensive installation manual, or explore video tutorials for a visual guide. Re-keying allows you to change the physical key without replacing the entire lock.
Ensure you have the correct keyway kit for your model. If unsure, contact Lockly support at (669) 500-8835 or help@Lockly.com for assistance and to confirm compatibility before proceeding with the re-keying process.
Updating Lockly Smart Lock Firmware
Maintaining up-to-date firmware is crucial for optimal performance and security of your Lockly Smart Lock. Regularly check for updates through the Lockly smartphone app. The app guides you through a simple update process, ensuring your lock benefits from the latest features and security patches.
Ensure a stable Wi-Fi connection during the update. Avoid interrupting the process, as this could potentially damage the lock’s software. Refer to the online manuals and FAQs for detailed instructions and troubleshooting tips if needed.
Lockly Smart Lock Security Considerations
Prioritize security with your Lockly Smart Lock. Protect against unauthorized access by regularly changing user codes and enabling two-factor authentication within the app. Be mindful of sharing access and revoke codes promptly when necessary.
Conduct regular security checks, reviewing the activity log for any suspicious entries. Keep the lock’s firmware updated to benefit from the latest security enhancements. Consider the physical security of your door and frame alongside the smart lock features.
Protecting Against Unauthorized Access
Safeguarding your home begins with diligent access control. Regularly update user codes for your Lockly Smart Lock, avoiding easily guessable combinations. Utilize the app’s features to remotely manage access and instantly revoke codes for former residents or guests.
Enable two-factor authentication for enhanced security. Be cautious when sharing temporary codes and monitor the activity log for any unusual entries. A strong physical door and frame are crucial complements to your smart lock’s security features.
Regular Security Checks
Proactive security maintenance is vital for your Lockly Smart Lock. Periodically review the activity log within the smartphone app, scrutinizing entries for unrecognized access attempts or unusual patterns. Ensure the lock’s firmware is consistently updated to benefit from the latest security patches and improvements.
Test fingerprint recognition and keypad functionality routinely. Physically inspect the lock for any signs of tampering or damage. Consider a professional security assessment for a comprehensive evaluation of your home’s security posture.
Lockly Support and Resources
Lockly provides comprehensive support for its smart lock systems. For immediate assistance, contact their dedicated support team via phone at (669) 500-8835 or email at help@Lockly.com. Extensive online resources, including detailed manuals and frequently asked questions (FAQs), are readily available on the official Lockly website.
Users can also locate and download PDF guides for specific models, offering step-by-step installation instructions and troubleshooting advice. Lockly offers lifetime technical support, ensuring long-term assistance with your security investment.
Contacting Lockly Support (669) 500-8835, help@Lockly.com
Lockly prioritizes customer satisfaction and offers multiple avenues for support. Reach out directly to their technical experts by calling (669) 500-8835 during business hours for immediate assistance with installation, operation, or troubleshooting. Alternatively, email your inquiries to help@Lockly.com for a detailed response.
The support team is equipped to handle a wide range of issues, ensuring a seamless experience with your smart lock. Don’t hesitate to utilize these resources for any questions or concerns.
Accessing Online Manuals and FAQs
Lockly provides a comprehensive online resource center for all your smart lock needs. Easily find detailed installation guides, user manuals, and troubleshooting tips directly on their website. A frequently asked questions (FAQ) section addresses common concerns, offering quick solutions to everyday issues.
These digital resources are available 24/7, empowering you to resolve problems independently or prepare for installation. Explore video tutorials and downloadable PDF guides for enhanced understanding.
Lockly Smart Lock PDF Manuals
Lockly offers readily available PDF guides for all their smart lock models, including the Secure Pro (BE365) and Visage series. These downloadable manuals contain detailed installation steps, operational instructions, and troubleshooting advice. Diagrams and images, often absent in online previews, are fully accessible within the PDF format.
Locate these guides on the official Lockly website, typically ranging from 21 to 32 pages and averaging around 9.54MB in file size, ensuring comprehensive support at your fingertips.
Locating and Downloading PDF Guides
Access Lockly’s comprehensive PDF manuals through their official website’s support section. Search by specific model – Secure Pro, Visage, or Vision – to find the corresponding guide. These PDFs offer detailed installation, operation, and troubleshooting steps, often including visual diagrams.
Preview options are available, but downloading the full PDF unlocks complete content. Expect file sizes around 9.54MB, ranging from 21 to 32 pages, providing extensive resources for your Lockly smart lock.
Advanced Lockly Settings
Delve into Lockly’s advanced settings via the smartphone app for granular control. Review the detailed activity log to monitor access history, including timestamps and user identification. Configure remote access to manage your smart lock from anywhere with an internet connection.
Customize settings like auto-lock duration and guest access permissions. Explore options for synchronized opening with your Lockly Smart Safe, enhancing security and convenience. These features provide a tailored experience.
Activity Log Review
The Lockly app provides a comprehensive activity log, a crucial feature for monitoring your smart lock’s usage. This log meticulously records each access event, detailing the date, time, and method of entry – whether via keypad code, fingerprint, or smartphone control.
Reviewing this log allows you to identify any unusual activity and maintain a heightened sense of security. Filter events by user or access type for focused analysis, ensuring complete awareness of who enters and when.
Remote Access Configuration
Lockly smart locks offer convenient remote access via the Lockly smartphone app, enabling control from anywhere with an internet connection. Ensure your lock is connected to a stable Wi-Fi network for reliable performance.
Within the app, configure remote access settings to grant permissions and monitor lock status. This feature allows you to lock/unlock doors, manage user codes, and receive real-time notifications, enhancing security and convenience.